No effort customer care

<p>I have been trying to sort out my account with Vodacom for the past month. I have called customer care, emailed customer care and gone into a Vodacom shop, my issue has still not been resolved. The absolute lack of effort on your customer care employee's part is astounding!! Something that should be simple has become so complex. I asked for an email address for the head of customer care she gave the number for Vodacom complaints. Still shocked.</p>