SVdB
Stephanie Van den Berg

1 reviews | Active since Nov 2018

27 Nov 2018, 08:34

No dual sim with Vodacom

So, you upgrade and get a Huawei P20 lite handset witch is a dual sim phone.... ?NOT if you are with Vodacom? They block the one sim... For what ever reason I don't know!!! This is UNACCEPTABLE!!!

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2018, 08:54
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team      
Vodacom
Vodacom's reply27 Nov 2018, 09:48
Official
Dear Stephanie, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.   Regards  Consumer Website Team(SA)