GW
Gregory W

1 reviews | Active since May 2026

02 Apr 2024, 09:10

No

I went onto the voda com ussd portal and requested an airtime advance i purchased a 250 mb data and a any network voice bundle around 08h00 The data reflects but the a.y network voice airtime does not I managed to get through to an agent after speaking to this Toby idiot the agent did not know how to assist me but cut me off I called back she apologized and put me on hold only to cut me off again i have been trying to call voda com customer service centre since but the call does not go through they keep referring me back this Toby **** i think this kind of service to a customer is ****ing dusgusting they are useless ****ing assholes

0
Replies (1)
Vodacom
Vodacom's reply02 Apr 2024, 10:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team