SM
Shereen M

1 reviews | Active since Dec 2015

21 Dec 2015, 15:25

No Device but Money is being Debited

November 2015, I app**** for a contract Vodacom Power tab + keyboard. Contract amount was R99. but R109 was deducted from my account . To date i still do not have the device. On 17 December 2015 and 18 December 2015, i called the call centre and Ashley was not available. I was promised that he would return my calls. Todate No call from him.. Please just cancel that contract as i did not receive any device and please refund the monies you deducted and stop all future deductions. If this is service you render sorry i am no longer interest. Thank you

0
Replies (1)
Vodacom
Vodacom's reply22 Dec 2015, 08:01
Official
Hello Moosasd1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team