rS
rudi S

1 reviews | Active since Dec 2017

27 Feb 2018, 09:42

no descent ragged phone's

I am so disgusted with vodacom, as i have been a valued contract holder for many many years, my contract has expired almost a year ago, whereas i am still paying every month with the hopes of Vodacom eventually getting a decent ragged phone as promised for work purposes, i have been given false promises since the end of my contract that new Cat s41 would be arriving and i am still waiting, still paying my monthly fees without halt and yet still using a phone that is almost 3 years of age.. Vodacom constantly makes empty promises to their customers and overcharge their customers without the slightest guilt.. This is the most i have been unhappy with service and am strongly suggesting to move to another network that is willing to help me with what i need

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Replies (1)
Vodacom
Vodacom's reply27 Feb 2018, 11:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team