1 reviews | Active since Dec 2017
No delivery still on upgrade after more than 50 days
I have upgraded on my contract on 24 October 2017 and still nothing received. Every time I phone to follow up, the parcel is with the couriers, then the next time it is at the warehouse, then there is no stock, then again the parcel is awaiting delivery. My contract ends end January 2018 and I will not renew and also no one I know will renew their contracts. This is the worst service I have ever had and that for being with them for over 10 years. Never get a Vodacom contract or deal.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi Pieter
As discussed feedback has been provided.
I have also informed the Sales team to get in touch with you.
Regards,
RJ
Hi Pieter
As discussed feedback has been provided.
I have also informed the Sales team to get in touch with you.
Regards,
RJ