CN
Coenraad N
1 reviews | Active since Aug 2009
18 Dec 2020, 10:48
No delivery or response after 4 weeks
Signed up online for an account no feedback received from Vodacom as they sent the message Incorrect address to the courier company RAM. No one followed up and The phone was sent back to Vodacom. They never contacted me to arrange to be sent again I gave my correct address but still no phone it’s been 4 weeks now. Horrible service from all parties involved would not recommend using there online services
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Vodacom's replyOfficial
18 Dec 2020, 10:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2020, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team