PM
Philip M
1 reviews | Active since Mar 2011
01 Mar 2016, 23:31
No delivery or feedback onpromises
I have 3 devices running on Vodacom, two being dedicated data, of which one has an external antenna. I am located in a Vodacom LTE area. BUT, maximum speeds of 4mbps.<br> I contacted Vodacom and spoke to Phumeza who would have phoned me back with a resolve - no feedback.<br> Phoned again a week later and spoke to supervisor Nelson - again no feedback.<br> <br> So my conclusion is that Vodacom sells you on their \fast\" network, and by the time you realise it doesn't work, you're stuck and they ignore you.<br> I was on Telkom & Cell C before - much better. I recommend going with one of the latter."
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Replies (1)Vodacom's replyOfficial
02 Mar 2016, 07:54Hello pdemeyer,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2016, 07:54
Official
Hello pdemeyer,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
