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Jordan I
1 reviews | Active since Sept 2022
12 Oct 2022, 09:21
No delivery on service contract
It's my second time I'm writing about the same problem. It's my third month into my contract and they still don't provide any service. Nobody has done anything about it. Although they don't forget to send you the monthly bill. You can call them, or you can write emails or write complaints here and nothing ever gets done!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Oct 2022, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2022, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Jordan I's updateReviewer Update
12 Oct 2022, 09:57That's what you said the last time. Just a generic email sent.
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Jordan I's update12 Oct 2022, 09:57
Reviewer Update
That's what you said the last time. Just a generic email sent.
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Jordan I's updateReviewer Update
12 Oct 2022, 12:24Yes, that is my email address, but I have not received your communication to me. Please resend the email so I can have a look at it.
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Jordan I's update12 Oct 2022, 12:24
Reviewer Update
Yes, that is my email address, but I have not received your communication to me. Please resend the email so I can have a look at it.