BN
Bongane N
1 reviews | Active since Jan 2015
06 Dec 2019, 15:15
No delivery on product purchased
You can't even rate anything to this useless company,why does Vodacom use @Digital Planet for their deliveries???
I've been waiting for my TV which I bought on my @Vodacom app on 29/11/19 , Digital Planet have not even bothered to tell me what's the delay today is the 6/12/19 , They're team leader Siya is also as useless even escalating my matter,I've been calling them every day without any positive results .
Pathetic service!!!!@Vodacom why use these useless company????
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Replies (2)
Vodacom's replyOfficial
07 Dec 2019, 13:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Dec 2019, 13:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
BN
Bongane N's updateReviewer Update
09 Dec 2019, 10:55Morning I'm still awaiting for my delivery,your assigned courier Digital Planet are really pathetic,I've not been contacted even to-date.
You're failing me as your customer, If i knew I wasn't going to battle so much I would've bought the tv on Takealot.
You're failing me as your customer, If i knew I wasn't going to battle so much I would've bought the tv on Takealot.
BN
Bongane N's update09 Dec 2019, 10:55
Reviewer Update
Morning I'm still awaiting for my delivery,your assigned courier Digital Planet are really pathetic,I've not been contacted even to-date.
You're failing me as your customer, If i knew I wasn't going to battle so much I would've bought the tv on Takealot.
You're failing me as your customer, If i knew I wasn't going to battle so much I would've bought the tv on Takealot.