IS
Izelle S
1 reviews | Active since Sept 2011
03 Jul 2015, 08:34
No delivery of simcard
On June 11 I was contacted by Vodacom to upgrade my data bunde. The delivery of my new sim card was promised within 5 working days.<br> It is the third of July. Still did not receive new sim card. From next week I am on holiday. Then I am no longer available for delivery.<br> I have contacted Vodacom but no one responded to me inquire. <br> My account number isI***9 <br> Referral Number 172740 <br>
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Vodacom's replyOfficial
03 Jul 2015, 10:52Hello ivyelizabeth,
We truly regret taking note of your experience.
Thank you for taking my call. I have escalated this matter to the Sales division and requested that they make contact with you to confirm cancellation.
We apologise for any inconvenience that this matter has caused.
Regards
Moddy Kwaaiman
We truly regret taking note of your experience.
Thank you for taking my call. I have escalated this matter to the Sales division and requested that they make contact with you to confirm cancellation.
We apologise for any inconvenience that this matter has caused.
Regards
Moddy Kwaaiman
Vodacom's reply03 Jul 2015, 10:52
Official
Hello ivyelizabeth,
We truly regret taking note of your experience.
Thank you for taking my call. I have escalated this matter to the Sales division and requested that they make contact with you to confirm cancellation.
We apologise for any inconvenience that this matter has caused.
Regards
Moddy Kwaaiman
We truly regret taking note of your experience.
Thank you for taking my call. I have escalated this matter to the Sales division and requested that they make contact with you to confirm cancellation.
We apologise for any inconvenience that this matter has caused.
Regards
Moddy Kwaaiman