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Ilsesirgel I
1 reviews | Active since Oct 2011
23 Oct 2021, 21:03
no delivery of sim card
I upgraded my contract over the phone, they were meant to send me a new sim, it was never delivered. I phone multiple times but no one delivers what they promise me.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Oct 2021, 12:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 Oct 2021, 12:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Ilsesirgel I's updateReviewer Update
26 Oct 2021, 07:28No one responded....
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Ilsesirgel I's update26 Oct 2021, 07:28
Reviewer Update
No one responded....
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Ilsesirgel I's updateReviewer Update
30 Oct 2021, 06:31So now Vodacom activated life cover on my upgrade, I did not ask for this, it needs to be cancelled!!!
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Ilsesirgel I's update30 Oct 2021, 06:31
Reviewer Update
So now Vodacom activated life cover on my upgrade, I did not ask for this, it needs to be cancelled!!!