AvW
Anton v/d Westhuizen

1 reviews | Active since Apr 2014

02 Aug 2015, 18:48

NO DELIVERY OF SERVICE OF DATA COVERAGE

From February 2014 I have experienced bad coverage from Vodacom. I did mention it on this platform and Vodacom's call centre. Vodacom promised to resolve the issue but to no avail. It took me 78 minutes and 23 seconds before the Hellopeter page opened today. Due to the bad signal, I cannot send my CV for an advertised post in a paper because my email account does not make provision for bad signal/slow signal. I have a lot of friends in Bloemfontein and all of them complain about Vodacom's service. I do acknowledge them to end their contracts with Vodacom as I did with my cellphone. Unfortunately I still make use of the internet ****le of Vodacom on pay as you go. I guess it is time to take this as well to MTN because they have excellent service and no signal problems.

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2015, 12:03
Official
Hello AntonvdWesthuize,

Thank you for raising your complaint with our team.

A senior consultant will be in touch with you soonest.

Regards,
Consumer Website Team