KP
Keshnee P

1 reviews | Active since Jan 2011

24 Jul 2017, 14:18

NO DELIVERY of Product even after first complaint here

<p>19 June took the product being offered - but RAM messed up the order as Vodacom gave then wrong delivery address and cell number, Vodacom apolgiesd and yet again same issues - 3 week down the line and i hav ereceived NOTHING form RAM.</p> <p> </p> <p>Please cancel the order as you guys are really *********** to do this yet again! 2 times in arow...</p> <p>Really pathertic service. .....</p>

0
Replies (2)
Vodacom
Vodacom's reply24 Jul 2017, 15:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

KP
Keshnee P's update24 Jul 2017, 18:48
Reviewer Update

SAme response as before and really fed up!

Like i said cancel the order as you messed it up 2 times and going on for a month!