No delivery of nano sim ordered

Ordered a sim contract only upgrade on 9 April 2015 and confirmed with upgrade consultant,Lennard, for delivery of nano sim and explained that the nearest Vodacom shop is situated 145 km from my address....therefor it must be delivered to my address. Consultant confirmed it will be delivered to my address.<br> Made inquiry 23 April 2015 as I haven't received the simcard yet, just to be told by the consultant it cannot be send to me, because of a system error. A supervisor, John also phoned me and confirmed that it cannot be delivered to me EVEN AFTER I OFFERED TO CARRY THE COST OF SHIPMENT and that I need to visit my nearest Vodacom Shop (145 km) to collect a simcard !!!<br> On 24/04/2015 I received a sms stating that \ a request to have the nano sim delivered was logged. Up to date I haven't received any.Today 6/05/2015 after speaking with several consultants