NO DELIVERY / NO RESPONSE / OUT OF STOCK

I am lodging a complaint at Vodacom. <br> <br> I had a call center contact me with regards to 4 of my contracts that were due for an upgrade. The consultant sold me a really good deal by waiving all my admin costs etc which obviously catches a persons attention. So i went along with the upgrades and confirm all was in order to proceed. The consultant then told me i will be receiving my upgraded phones within 7 days we are not sitting on approximately 14 days. I have not been notified of any delays. I was told that the courier service will call me to arrange delivery within the 7 days. I am still waiting for that phone call. I then call back to find out what the status is of these upgrades as they are all meant to be gifts only to be told that the phones are out of stock and are on back order. No notification went out to me to tell me that there was not stock nothing. Quick to do upgrades but cant be bothered there after.<br> <br> Absolutely Pathetic<br> <br> I have currently got 8 contracts with Vodacom and they clearly they just dont give a dame about there clients. In the last 6 months i have had endless problems. I think it might be time to start looking for an alternative provider.