No Delivery for upgrade

I have upgraded my data contract and ordered an iPad Air 2 64gb Gold and have yet to receive it, the gentlemen that helped, assured me that there was stock but also did not understand why they have not received my order/product yet. <br> <br> It has been 7 days now since I laced my order.<br> <br> Have to tell you that Vodacom is really disappointing me at this stage, would not recommend them to anyone in this regard.