AK
Alexis K

1 reviews | Active since Aug 2012

17 Mar 2016, 10:01

No delivery - Bad Service

Called to place an order (Blessing) for a cell phone on 3 March, today 17 March it has not been delivered.. called the call centre was promised to receive a call back.. still waiting. <br> Called again got promised again by Lennon that Blessing would call me back. To date, no phone call. However, Lennon tells me the phone was delivered to an individual named Matthews. <br> Firstly, a person would swear that the phone is free. I am a paying customer who deserves better service than this. If Vodacom does not want to deliver the phone just say so... please guys Im not going to beg for a phone. There are many outlets to get one from

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Replies (1)
Vodacom
Vodacom's reply17 Mar 2016, 10:15
Official
Hello Joumase,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team