RB
Renette B
1 reviews | Active since Dec 2019
13 Dec 2019, 15:53
No delivery
I took out a new order from Vodacom, been approved and processed the same day. A week later I got confirmation that my device will be delivered within 72 hours, its been a week and between Vodacom and Ram they have NO idea where my device even is... Or when it would be delivered or what happened during the process of ordering.... I am so fed up with no answers...
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Vodacom's replyOfficial
13 Dec 2019, 16:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2019, 16:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team