1 reviews | Active since Mar 2015
No delivery
On Tuesday the 03 March 2015 at about 17:00, I received a call from a *** number from Vodacom's sales department regarding their new teblet and phone deal for R150.00 a month.<br> <br> I then sign up for this deal - I gave all my details - to the sales woman how called me and she promised me that the tablet and phone will be delivered within 5-7 working days.<br> <br> It is now 11 days and still no delivery. I call the sales and upgrade department and had to hold for more that 20 miniutes as the automated answering services said they where experiencing a high volumes of calls.<br> <br> Now, how do I get incontact with Vodacom's sales department if it takes longer that 20 minutes to get assistance, and also how long do I have to wait for delivery??? I just hope that my account will not be debited before I even received the goods.<br> <br> I am so irritated!
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
We are currently investigating this matter and will update you regarding this.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
