MM
Mirriam M

1 reviews | Active since Mar 2015

16 Mar 2015, 11:51

No delivery

On Tuesday the 03 March 2015 at about 17:00, I received a call from a *** number from Vodacom's sales department regarding their new teblet and phone deal for R150.00 a month.<br> <br> I then sign up for this deal - I gave all my details - to the sales woman how called me and she promised me that the tablet and phone will be delivered within 5-7 working days.<br> <br> It is now 11 days and still no delivery. I call the sales and upgrade department and had to hold for more that 20 miniutes as the automated answering services said they where experiencing a high volumes of calls.<br> <br> Now, how do I get incontact with Vodacom's sales department if it takes longer that 20 minutes to get assistance, and also how long do I have to wait for delivery??? I just hope that my account will not be debited before I even received the goods.<br> <br> I am so irritated!

0
Replies (1)
Vodacom
Vodacom's reply16 Mar 2015, 12:03
Official
Hello mary_123,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites