nM
ntswaki M
1 reviews | Active since Aug 2011
21 Oct 2024, 11:23
No delivery
Vodacom always chooses to disappoint me. Early this month(4 oct) I got my contract upgraded and was due to receive my new iPhone 16 pro max within 3-5 working days. To this day Im still waiting for delivery. The phone in not in stock and this was not disclosed when I upgraded. Why is Vodacom selling items that are not in stock? Why is there no update on the delivery date? I was told to go to the nearest istore...and Im 398km away from the nearest iStore....God make me strong.
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Replies (2)
Vodacom's replyOfficial
21 Oct 2024, 11:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Oct 2024, 11:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
nM
ntswaki M's updateReviewer Update
23 Oct 2024, 16:54I was in meetings the whole day and could not respond to your call. Thanks so much, I will wait for October the 31st.
nM
ntswaki M's update23 Oct 2024, 16:54
Reviewer Update
I was in meetings the whole day and could not respond to your call. Thanks so much, I will wait for October the 31st.