No Data Received after purchase

<p>On the 30th of June I purchased data via Internet Banking. I did not received the data on this day. Phone Vodacom Customer Care on the 1st of July (next day) and 2 agents confirmed that the data has been purchased but because Vodacom had technical faults, I will receive my data within 2 working days. The following week I received an sms saying no purchase has been made for data on my reference number. How is this possble after 2 agents confirmed it. This is unacceptable! I'm upgrading my phone end of this month and definately not going forward with Vodacom!</p>