NO DATA RECEIVED

Item: Vodacom
Rating: 2
Author: Keri H

I bought 1gig of data on the 01 Jan 2016. I RECEIVED a sms STATING it HAS been deducted. Now I phone your customer care services and they sent me a number from YOUR system to forward the sms I received that your consultants could not find on your system. Now I was requested to go to a Vodacom shop, waist my petrol and time to sort out your systems problem. I want this sorted out and my airtime refunded.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

05 Jan 2016, 10:08

Hello Keri2006,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

Vodacom's reply05 Jan 2016, 10:08

Official

Hello Keri2006,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,

NO DATA RECEIVED

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