LT
Lucile T
1 reviews | Active since Aug 2011
03 Mar 2016, 10:25
NO DATA - PURCHASED R899 DATA
I purchased R899 data on the 29th of Feb. so for every month i get 1G data. On the 1st of march there is still no data on my sim.<br> <br> I have logged two complaints. i received an sms now to say that my 1G data has been allocated however there is nothing on my sim. I tried to connect to the Internet still no joy.<br> <br> THIS IS NOT FAIR......VODACOM HAS MY R900 AND I STILL HAVE NO DATA???
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Vodacom's replyOfficial
03 Mar 2016, 10:50Hello lucile7811,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Mar 2016, 10:50
Official
Hello lucile7811,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,