No data, no problem. We'll just ***** your airtime

<p> So after using R200 airtime in 5 days for the first time EVER, as well as 2 gigs of data in 7 days, Vodacom have rep**** to my query with a simple message stating that all was billed correctly. They did kindly add R200 airtime back to my account as a ONCE-OFF gesture of goodwill. Thank you.</p> <p> </p> <p>They did not, however, provide a number for me to call back on. That was a smart move Vodacom. Had I phoned back then and there I would have kindly asked you to cancel my contract then and there because I would prefer not to do business with a company that thinks that fixing THEIR mistake is in some way a favour to me. I say THEIR mistake as when I was on the phone to report the problem in the first place I was told that data was taken from my 2 gig package, then from my airtime, then from my 2 gig data package again. Is that how things are done now? </p> <p>And if that is not how it was billed then is your app accurate? Your app told me that I still had a small amount of data in my 2 gig bundle even after all of the airtime was used. An explanation is necessary Vodacom. Your customer service in this case is questionable at best.</p>