1 reviews | Active since May 2016

01 Sept 2016, 10:22

No Data Loaded for my up to date Contract

<p>It it the first of the Month and I an struggling to log in because my mifi router has no data.</p> <p>I am left wondering what possible reason there would be for the data not to be loaded becaus my account is up to date. I constantly have to lodge hello peter complaints for Vodacom to actually do something about the poor service they give to their customers. </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team