CW
Carol W

1 reviews | Active since Apr 2014

12 May 2015, 08:40

NO DATA LOADED, BUT MONEY DEDUCTED

GOOD DAY<br> <br> I PURCASED A R55 AIRTIME VOUCHER MONDAY 11 MAY, I THEN GOT AN SMS SAYING A DEL JUST FOR ME, I PURCHASED THE DEAL, MY MONEY WAS DEDUCTED,R35 BUT I RECEIVED NO DATA. SPOKE TO 2 CONSULTANTS, 1 WAS SUPPOSE TO RETURN MY CALL, STILL WAITNG. SPOKE TO 3RD CONSULTANT THIS MORNING, AND HE STILL TELLING ME I GOT MY DATA AND I USED 150MB in 1 MIN.<br> <br> REALLY VODACOM, YOUR SERVICE IS PATHETIC. NOW YOU ARE GETTING FREE MONEY.

0
Replies (1)
Vodacom
Vodacom's reply12 May 2015, 09:18
Official
Hello carolweideman,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team