1 reviews | Active since Mar 2014
No Data loaded after purchase
<p>I dailed *111# to buy data for my phone, i followed the promps, Buy, data, 30days, so i bought 1GB for R149 (ridiculas price By the way) a window popped up saying, Transaction made for R149 you will recieve an sms when you data is loaded (somethign to that effect).....Guess what, im STIL WAITNG, i called Vodacom customer care (no useful help there) but here is my REF no for the call (REF: ********** 64). </p> <p>I have to wait 2days for the "back Office" to check this issue, Yet you have taken my money and i get no data, But i must wait 2 days. this is phathetic and the reason why im cancelling my vodacom contract. endless SH@#T with you guys. no real help, customers must wait for somehitng to happen, Yet vodacom can just take the money. Its bull****, and im done with this ****py "Service Provider"</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Just as i thought, no feedback on this issue from vodacom. USELESS....no wait.......Pathetic
Just as i thought, no feedback on this issue from vodacom. USELESS....no wait.......Pathetic
