Hellopeter
Share Your Experience
NH
Nonhlanhla H

1 reviews | Active since Apr 2026

01 Jun 2026, 15:09

No data issue

I've been without any connection for almost two months and when I am asking for cancelations to intervene I am taken from piller to post...

0
Replies (4)
Vodacom
Vodacom's reply02 Jun 2026, 07:06
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team 

Best regards,

NH
Nonhlanhla H's update04 Jun 2026, 13:03
Reviewer Update
I haven't heard from them since it's been quite and everytime I call I don't receive a straight answer on what I want done with this contract


Ohhhh this guy's are messing up my mental health I really can't go on like this it's really frustrating me
Vodacom
Vodacom's reply12 Jun 2026, 06:42
Official
Dear Nonhlanhla Hadebe

Kindly note we have responded to you via email.

Regards
Vodacom Consumer Website Team

Best regards,

NH
Nonhlanhla H's update12 Jun 2026, 07:28
Reviewer Update
This guy's are lying I've never heard from them all they said was my matter was escalated and they will call me back but never did all the time until I called to find out how far the matter is no one bothered to say anything if I kept quiet they kept quiet until yesterday morning when one of the managers in customer care said I should stop bothering them there's nothing they can do I should continue with HELLO PETER since I chose to escalate the matter to them