DS
Dalene S
1 reviews | Active since Feb 2016
10 Feb 2016, 22:13
No data for 2 days!
I have been trying to buy data bundles for 2 days, using the myvodacom site twice, using the *111# numerous times(at times it even gives me an error message about something being invalid) and even the *123#...they all respond that my purchase was successful but NO DATA has been loaded! I am now on 16MB! I will not accept the bills for all the attempts at buying the bundles! Vodacom will want to charge me \out of bundle rates\" for their technical faults...which I will not be happy with!<br> I hope they get back to me with a proper solution and not bills and pay up phone calls!"
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Replies (1)Vodacom's replyOfficial
10 Feb 2016, 23:18Hello Dales31,
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Feb 2016, 23:18
Official
Hello Dales31,
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
We would like to apologise for any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Best regards,
