DS
Dalene S

1 reviews | Active since Feb 2016

10 Feb 2016, 22:13

No data for 2 days!

I have been trying to buy data bundles for 2 days, using the myvodacom site twice, using the *111# numerous times(at times it even gives me an error message about something being invalid) and even the *123#...they all respond that my purchase was successful but NO DATA has been loaded! I am now on 16MB! I will not accept the bills for all the attempts at buying the bundles! Vodacom will want to charge me \out of bundle rates\" for their technical faults...which I will not be happy with!<br> I hope they get back to me with a proper solution and not bills and pay up phone calls!"

0
Replies (1)
Vodacom
Vodacom's reply10 Feb 2016, 23:18
Official
Hello Dales31,

Thank you for your posting.

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team

Best regards,