No Data Depletion SMS

<p>Yesterday (27 September), I went on the Vodacom website to have a look at what tablet deals were available.</p> <p>While I was logged in, I thought to check my balances. I had shock to see that I had no data left in my data bundle and about R250 was wiped off of my airtime.</p> <p>I had not received an sms informing me that I had only x amount of data left (normally when I have just below 5MB, left, I get an sms and purchase another bundle asap.)</p> <p>This morning, a consultant (Safwaan) assisted me in switching off auto updates etc.</p> <p>He also did some reset on his side and said I should get the sms's again.</p> <p>But the point is that because I didn't get the sms, I'm about R250 out of pocket. It may not sound like a lot, but I'm very upset about this. </p> <p> </p>