No data connection for one week - No resolution!!!

<p>I’ve have an unresolved NO DATA connection issue with Vodacom from last week Thursday 10th November 2016. My account had over 2.0gig of data in it and this just simply disappeared. I was told by Customer care that there had been an issue with upgrades and migration which were processed during October, data was not being allocated to the accounts. I was told it would take 2-3 days to resolve this issue - It’s been a week now and with numerous call to 111 (2-3 time daily) and still no fix. Every single time I call Customer Care I’m being told the matter is being escalated or I need Vodacom Solutions to sort this out. Customer care are so useless; the agent’s just pass the problem on to someone else, no one take resposiblity. I really don’t understand how a simple issue like this can’t be fixed??? Does it boil down to *********** staff or what is it? This is ABSOLUTELELY PATHETIC service from what is supposed to be SA’s leading network. I don’t think they realise how much we rely on our phones and the data connection for business etc. We pay Vodacom huge amounts of money for this ****py service. Vodacom SUC****!</p>