CA
Charlton A

1 reviews | Active since Feb 2015

27 Feb 2015, 16:01

No data allocated but reflect on BILL.

I purchased 500mb (R99) on 26 February 2015. The amount was added to my bill and still waiting for the data. I'm currently using out of bundle data which is also added to my bill. When I purchased the data my account/bill were /-R1349. When the data is allocated/activated, please deduct it from the final bill. This could've been avoided by \no"technical errors from your side. I won't pay anything more than R1349 end of March"

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Replies (1)
Vodacom
Vodacom's reply28 Feb 2015, 10:10
Official
Hello HateVodacom9,

As per our telephonic conversation. Your query has been addressed.

Our apologies for any inconvenience caused.

Kind regards,

Vodacom Consumer Website Team