1 reviews | Active since Oct 2016

04 Jan 2017, 13:20

no data 3months in a row!

<p>This is the 3rd month in a row that i have not been receiving my data as per contract. I have to keep on phoning and emailing to get what i am paying for. Then it takes 2weeks for them to load it. In the meantime i have to pay myself for extra data. Soooo gatvol! </p>

0
Replies (2)
Vodacom
Vodacom's reply04 Jan 2017, 16:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Jan 2017, 08:13
Official

Please note the reported incident has been reviewed and addressed.

Kindly refer to our correspondence surrounding.

Best regards

Elroy

Best regards,