AH
Adele H
1 reviews | Active since Jun 2016
05 Feb 2019, 12:21
NO DATA
Bought 500MB data only valid for 7 days. My mobile data is on but no data goes through. I've restarted, taken out battery, nothing helps. If I go on google my phone tells me I am offline. SO FRUSTRATING. Maybe time we switch to another network!
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
05 Feb 2019, 14:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Feb 2019, 14:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
AH
Adele H's updateReviewer Update
06 Feb 2019, 14:17So no-one contacted me and found out that my services has been suspended. I am a about to loose it. How can you allow me to buy 7 days data when I can't use it???????????????????????? We spoke to a consultant on the 23rd of January and she ensured as that we do not owe anything and that a debit order will go off for Feb 2019!!!!!!!
AH
Adele H's update06 Feb 2019, 14:17
Reviewer Update
So no-one contacted me and found out that my services has been suspended. I am a about to loose it. How can you allow me to buy 7 days data when I can't use it???????????????????????? We spoke to a consultant on the 23rd of January and she ensured as that we do not owe anything and that a debit order will go off for Feb 2019!!!!!!!
AH
Adele H's updateReviewer Update
06 Feb 2019, 14:18I really can't wait for our contracts to run out. I promise you that is the quickest I change networks!
AH
Adele H's update06 Feb 2019, 14:18
Reviewer Update
I really can't wait for our contracts to run out. I promise you that is the quickest I change networks!
AH
Adele H's updateReviewer Update
07 Feb 2019, 11:49Surprise Surprise.....Not a word from Vodacom. Even if you phone their 082 111 number you get so many options to only talk to a MACHINE!
AH
Adele H's update07 Feb 2019, 11:49
Reviewer Update
Surprise Surprise.....Not a word from Vodacom. Even if you phone their 082 111 number you get so many options to only talk to a MACHINE!
AH
Adele H's updateReviewer Update
13 Feb 2019, 08:11Wow...I even logged a complaint telephonically and still they just ignore you! BELIEVE ME i am changing network providers!
AH
Adele H's update13 Feb 2019, 08:11
Reviewer Update
Wow...I even logged a complaint telephonically and still they just ignore you! BELIEVE ME i am changing network providers!