WE
Werner E

1 reviews | Active since Oct 2018

24 Oct 2018, 12:58

No customer support

I've been trying for weeks to get hold of someone who can assist - even the area managers aren't getting back to me.

0
Replies (2)
Vodacom
Vodacom's reply24 Oct 2018, 14:00
Official
 Dear Customer, Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team        

Best regards,

WE
Werner E's update24 Oct 2018, 16:13
Reviewer Update
Thank you for getting back to me the very same day and sorting out my issue. Really appreciate it.