no customer services

<p>I was told that mmy account is in arear after I phoned numerous times and was told that it was up to date. after 2 months I heard that i got R200 penelties because of my account being in arears. on thr 8thof June 2017 i immediately made the payment of the arear amount and the current months account. i sent the proof of payment to ********** after a week I sent it again and I ended p sending this proof of payment through 1-3 times a week and this is not even the amount of times I called for assisstance. and we all know how you get transfered from one person to the next and lines get cut off and people that talks over you trying to explain and testing your patience. Now my phone is cut off and I even sent the proof of payment to 2 of the supervisors after I found out that Vodacom gave me the wrong reffrence number with the correct reffrence number as wel as an excuse. but it is as if no one cares, Vodacom deducted the arrear amount from my account again this month and I payed the penalty of refercing it. as I know that I will just end up loosing my first payment. i am fed up with Vodacom and their empty promices from supervisors and accounts departments. If I dont get help I will go to the ombudsman and take this further!!!!!!!! Sck an tired of Vodacom, cant wait for my contract to end!!!!!!!!!!!!!!!1</p>