CD
Caron D

1 reviews | Active since Apr 2012

01 Mar 2017, 13:00

NO CUSTOMER SERVICE WHATSOEVER!

<p>I have been trying to query a billing issue - have sent emails, called for over two months - no one bothers to contact me. My Cell number is ********** 029 - please contact me urgently.</p> <p>Thank you.</p> <p>Mrs Drake </p>

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 13:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team