TG
Theresa G
1 reviews | Active since Jul 2017
09 May 2019, 09:52
NO customer service whatsoever!!!
I have been trying to sort 3x problems out with since January 2019 and till date nothing has been done to solve the problem. When you contact customer service you either hold on for 30 min to speak to a team leader or they cut you off!! I even communicated via email and even then they say someone will call…. And nothing. This is seriously pathetic!
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Vodacom's replyOfficial
09 May 2019, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2019, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team