TF
Tilly F

1 reviews | Active since Jan 2012

01 Apr 2015, 09:21

No customer service what so ever

I app**** for a new contract online - it was approved. ref nr ***2 so yesterday I phone because I have had no feedback regarding this, the lady then says well they had to phone me and I didnt answer. 1 they phoned me on a number I didnt supply them and did not phone me on my contract number I actually have with vodacom. So she took my details and I would have had a call yesterday well up to now I have had now response.<br> <br> So you can take your new phone and do with it what you want but I dont want it, i will get a new phone but another service provider - and the contract I do have with you is getting cancelled as soon as I possibly can!

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2015, 10:48
Official
Hello TDB1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team