SM
Selejane M

1 reviews | Active since Jun 2013

22 May 2017, 18:08

No customer service , unprofessional service

<p>Diverted my prepaid phone to contract without my consent .</p> <p>supervisor for after sales Tebogo Ragedi refuses to speak to a customer promised to come back since 18.05</p>

0
Replies (3)
Vodacom
Vodacom's reply23 May 2017, 06:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 May 2017, 06:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply07 Jun 2017, 09:22
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team