No Customer Service or Capable Staff

<p>On 20 January 2017 I phoned 111 Vodacom to cancel a 1GB data bundle on my number after a hour on the phone they said it was cancelled, only for me to find out on the 1st of Feb 2017 that it was not cancelled. I phone again on the 9th of February 2017 and my call was escalated to the back office. The back office phoned me on 13th of February 2017 to tell me that they did cancel it and everything was corrected. Today I found out that it is still not cancelled and they again escalated my call to the back office and my ref number is ********** 8. Vodacom has no customer service or capable staff to do the work correctly.</p> <p> </p>