NO CUSTOMER SERVICE NO COMMUNICATION

Ok, so Vodacom don't respond to customers, I have tried calling the call centre, hung on, asked to be phoned back, listed my issue on Hello Peter about a week ago & I am still waiting for a call. Received a mail from Vodacom (& it was not spam) congratulating me on my new smart phone, but I have not done an upgrade but am apparently due for one, so not sure who got a new smart phone on my account. Been with Vodacom in excess of twenty years but cannot do the no service anymore, will not be upgrading with Vodacom will try & establish when my actual contract reaches its official deadline & port my number. Cannot carry on like this. Craig Whitehead ***