MS
Mark S

1 reviews | Active since Aug 2010

09 Feb 2015, 10:14

No customer service- in store or phone

Their system is so cleverly designed that one is sent in circles trying to resolve any problem regarding customer service. I am waiting for an upgraded handset and no one can assist. Incredibly frustrating talking to uninterested call centre employees. 1 week to resolve or I port

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2015, 10:26
Official
Hello M***ibits,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team