No customer service from Vodacom

We have once again received no customer service or feedback regarding our Fibre that had to be moved as we moved to a new place and it's been more then 30 days. This is the second time in 4 months that we have been through this with vodacom and this is not acceptable. We had to waste our money on airtime and data as my partner works from home and has cost us a lot. We are getting no where with Vodacom and will definitely be canceling the contract in start July 2025.