No Customer Service - Fibre Internet

Vodacom really needs to give up on fibre as they cannot provide the services! I’m moving houses and going through the same stress and struggle with this company, No Customer service and they will take you from pillar to post not resolving any queries at the end of the day. I logged the call on 06.11.2022, no one has contacted me and nothing was done with my request when I contact them for feedback. They’re passing me through different departments as if no one knows what needs to happen, can someone please contact me to resolve this matter!