RD
Ronel D
1 reviews | Active since Jun 2024
18 Jun 2024, 20:35
No customer service = bad service delivery
I have been without internet connection for 4 days, every time I have to follow up and promised that escalations will be done but no communication received. Worst customer service ever. I am going to cancel my subscriptions with them and won’t recommend them to any of my family or friends
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Vodacom's replyOfficial
19 Jun 2024, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jun 2024, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team