SM
Sindile M

1 reviews | Active since Nov 2013

18 Jan 2016, 11:01

NO Customer Service at Vodacom SA

Good day<br> <br> No Customer service at Vodacom SA Port Elizabeth Branch, we used to have one at Greenacres Centre but when I visited the new shop at Greenacres Centre we were told by Staff Vodacom has no longer has a Customer Service Centre at Port Elizabeth and we have to pay R150 for any service we need at the new centre and we were never notified by Vodacom about this changes which affect us as a customers.

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Replies (1)
Vodacom
Vodacom's reply18 Jan 2016, 11:19
Official
Hello shmali,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team