No customer service at Vodacom

In October I was upgraded from a normal Data contract to a Home Internet package. It was confirmed that it can be used in my phone. It was not the case and I was migrated back to my old data package at double the cost of what it used to be.

After numerous calls to EVEY departement at Vodacomnobody wants to take accountability for this package that was sold to me om false information. I am being billed R1000 than I used to be billed.

I NEED VODACOM TO SORT THIS OUT !!!!