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Belinda B
1 reviews | Active since Mar 2022
22 Mar 2022, 16:47
No customer service at Vodacom
Been waiting for a contract phone now for 2 weeks. First the phone was sent to two separate addresses I don't even live at. Now Vodacom says they cant help me. This is utter pathetic excuses they come up with. No customer service whatsoever. Going to cancel the delivery and go to a Vodashop myself to collect a phone.
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Replies (1)
Vodacom's replyOfficial
23 Mar 2022, 07:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Mar 2022, 07:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team